Privacy Policy
- Introduction
1. Introduction
1.1 BlueKong Networks Limited (“BlueKong”, “we”, “us”, “our”) takes your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use and safeguard your personal data across all our services, including the BlueKong Go mobile application.
1.2 BlueKong Networks Limited is registered at Theale Court, 11-13 High Street, Theale, Reading, RG7 5AH, United Kingdom.
1.3 This policy applies globally to personal information collected in all jurisdictions in which we operate, and covers:
1.3.1 visitors to our website
1.3.2 users of our services, including BlueKong Go
1.3.3 people who do business with us or register for our services
1.3.4 professional contacts and suppliers
1.3.5 potential recruits and job applicants
1.4 Where required by law, BlueKong acts as a Data Controller or Data Processor, depending on the nature of the service provided and contractual arrangements with our clients.
2. Information We Collect About You
We may collect and process some or all of the following categories of personal data when you interact with us, visit our website, use BlueKong Go, apply for a role, or engage in business with us:
2.1 Identity and Contact Information
Name
Postal address
Email address
Telephone number
Date of Birth
Job title and employer (where relevant)
2.2 Service and Account Information
Information relating to the services you use or have requested from us
Authentication and access credentials
Communication preferences
2.3 Information Collected via BlueKong Go
The BlueKong Go mobile application may collect additional data, including:
2.3.1 Location Data
Real-time device location
Background location tracking (only when enabled or required by specific features such as tracking, workforce management, attendance verification, safety features, or service delivery functions)
Approximate or precise location depending on device settings
Location data is used strictly for service functionality and never for unrelated profiling or marketing.
2.3.2 Device & Usage Data
Mobile device type, operating system, and unique identifiers
App performance statistics and diagnostics
Log data and interaction events
2.4 Recruitment Information
If you submit a job application or work-experience request, we will collect the information you provide to us, which may include sensitive personal data such as:
Racial or ethnic origin
Religious beliefs
Health/medical information
Criminal offence information
This information will be used solely for recruitment and employment-related decisions.
2.5 Third-Party Information
We may receive personal information from external sources such as:
Identity verification services
Credit reference agencies
Business partners
Publicly available databases
This information is added to existing records to help provide services and comply with legal obligations.
3. How We Use Your Information
We collect and process your personal data to:
3.1.1 provide and support the services you request, including operation of BlueKong Go
3.1.2 process and evaluate job applications
3.1.3 improve service delivery, user experience, and security
3.1.4 notify you of updates, events, or information you may find useful
3.1.5 manage our internal records and administrative functions
3.1.6 assist with law-enforcement enquiries where legally required
3.1.7 comply with statutory, regulatory, and contractual obligations
3.1.8 verify identity, prevent fraud, and maintain system security
3.1.9 enable app features that depend on device location (where consent is given or lawful interest applies)
4. Data Retention
4.1 Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory obligations.
4.2 BlueKong Networks retains personal data for three (3) months unless:
a longer period is legally required,
retention is necessary for ongoing services or dispute resolution, or
contractual obligations require a different retention period.
After expiry, data will be securely deleted or anonymised.
5. Marketing
5.1 From time to time, we may provide information about services, features, or events that may be of interest to you. You may opt out at any time by emailing unsubscribe@bluekongnetworks.com
5.2 If you have opted in to receive marketing communications, you retain the right to withdraw your consent at any time.
6. Cookies and Other Tracking Technologies
6.1 Our website uses cookies to enhance browsing, analyse usage, and improve functionality. Cookies help distinguish you from other users and improve website performance and user experience.
You can modify your cookie settings at any time through your browser or website cookie preferences.
7. How We Protect Your Information
7.1 We employ technical and organisational measures to protect your data, including but not limited to:
Encryption
Firewalls
Access control
Secure authentication methods
Regular security audits and monitoring
7.2 While we take all reasonable steps to secure your data, transmission over the Internet is never fully secure. We cannot guarantee the complete security of information transmitted electronically.
8. International Data Transfers
8.1 Your information may be transferred, stored, or processed in countries outside your home jurisdiction, including outside the European Economic Area (EEA), where data-protection laws may differ.
8.2 Where data is transferred internationally, we ensure appropriate safeguards such as:
Adequacy decisions
Standard Contractual Clauses (SCCs)
Data Protection Agreements
Additional technical and organisational protections
By providing your information, you consent to the transfer and processing of your data in accordance with this policy.
9. Your Rights
Depending on your jurisdiction, you may have some or all of the following rights:
Right to access your personal data
Right to correct inaccurate information
Right to delete your data (“Right to be Forgotten”)
Right to restrict processing
Right to object to processing
Right to portability
Right to withdraw consent (for consent-based processing)
Right to lodge a complaint with a supervisory authority
To exercise these rights, contact:
privacy@bluekongnetworks.com
For postal requests:
Data Protection Officer
BlueKong Networks
Theale Court, 11-13 High Street, Theale, Reading, RG7 5AH
10. Your Consent
10.1 By using our services, website, or BlueKong Go, and by submitting your personal information, you consent to the use of your data as described in this Privacy Policy.
Where local laws require explicit consent (e.g., for location tracking), we will request it through clear prompts.
11. Changes to This Privacy Policy
11.1 We regularly review our Privacy Policy to reflect changes in law, technology, or operational practices. Updates will be posted on our website and within the BlueKong Go mobile app.
This Privacy Policy was last updated in January 2025.
12. Links to Other Websites
12.1 Our website and mobile application may contain links to third-party websites. BlueKong is not responsible for the content or privacy practices of those third-party sites. We encourage you to review their privacy policies before providing any personal information.