24x7 Support & SLA Services
- Provides customers with a single point of contact for all aspects of their IT support needs.
- Supports a wide range of hardware manufacturers ranging from today’s tablet devices through to legacy mid-range servers all through a central Service Desk and ticket system.
- Provides support spanning the length and breadth of the United Kingdom and have the ability to provide a global reach to those customers needing tailored solutions.
BlueKong also offers a range of service levels and service hours that are focused on business requirements aligned to the overall needs of our customers’ infrastructure.
Bluekong Networks are a global provider of dedicated technical on site and remote services.
With a dedicated team of over 270 Network and IT engineers carefully spread out over 70 countries to date, we offer a cost effective, quick turnaround and time saving offering, which allows our customers specific technical resource for any Ad-hoc install requests, mass site project deployments / upgrades or SLA driven support services across multiple countries.